Terms & Conditions

1. Acceptance of Terms

By accessing, registering, or using the bb77 website and its associated services, you acknowledge that you have read these Terms & Conditions in full and agree to be legally bound by them. If you do not accept these terms, you must discontinue use of the bb77 platform immediately.

These terms apply to all users of bb77, whether accessing via mobile browser, desktop browser, or any other digital interface. bb77 operates as an online casino and sports betting platform serving players in Bangladesh and select international markets.

2. Eligibility Requirements

To register and use bb77, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age. bb77 strictly prohibits access by anyone under 21.
• You must be a natural person; corporate accounts and automated registrations are not permitted.
• You must provide accurate, truthful, and complete personal information during registration. Any false information may result in immediate account suspension.
• Online gambling must not be prohibited in your country, state, or jurisdiction of residence. It is your sole responsibility to ensure local laws permit such activity.
• You must not be a current employee, contractor, or affiliate of bb77, nor an immediate family member of such persons.

3. Account Registration & Verification

Each player is permitted to hold only one (1) bb77 account. Duplicate accounts are strictly prohibited and, upon detection, will be permanently closed. Any funds or bonus balances in duplicate accounts will be forfeited without compensation. bb77 employs automated systems and manual review processes to identify multiple accounts associated with the same individual.

Identity Verification (KYC)

bb77 applies a Know Your Customer (KYC) process in accordance with standard compliance practices. You may be required to submit a valid government-issued photo ID (such as a National Identity Card, passport, or driving licence), proof of address (such as a recent utility bill or bank statement), and proof of payment method ownership. Failure to complete KYC verification within a reasonable time frame may result in suspension of withdrawal capabilities or account closure.

Account Security

You are fully responsible for maintaining the confidentiality of your username and password. bb77 will never ask for your password via email or live chat. If you suspect unauthorised access to your account, you must contact our support team at [email protected] without delay. bb77 accepts no liability for losses arising from a player's failure to secure their login credentials.

4. Deposits & Withdrawals

bb77 supports a range of payment methods tailored for Bangladeshi players. All deposit and withdrawal transactions are processed in Bangladeshi Taka (BDT). Accepted payment methods currently include:

• bKash — Bangladesh's most widely used mobile financial service.
• Nagad — Fast, secure digital wallet service operated by Bangladesh Post Office.
• Rocket — Dutch-Bangla Bank's popular mobile banking solution.
• Visa and Mastercard — Subject to availability and your issuing bank's policies.

Withdrawals are processed within 24 hours under normal operating conditions. Minimum withdrawal amounts and verification requirements may apply. bb77 reserves the right to delay withdrawal processing in cases where identity verification is incomplete or where suspicious activity is detected on an account. All transactions are subject to standard anti-money laundering checks.

5. Bonuses & Promotions

bb77 offers a welcome bonus and ongoing promotional offers to eligible players. All bonuses are subject to wagering requirements before any associated winnings may be withdrawn. By claiming a bonus, you agree to the specific bonus terms applicable at the time of the offer. Key conditions that apply to all bb77 bonuses:

• Bonuses are credited to eligible accounts only once unless a promotional offer explicitly states otherwise.
• Wagering requirements must be met within the time period specified in each individual promotion's terms. Unmet rollovers expire along with any associated bonus balance.
• bb77 reserves the right to void bonuses and related winnings if fraudulent or bonus-abuse behaviour is detected, including multi-accounting, co-ordinated wagering, or use of prohibited software.
• Bonuses may not be transferred, sold, or exchanged for cash at face value. They carry no cash equivalent unless explicitly converted via a completed rollover.

6. Prohibited Activities

Users of bb77 are strictly prohibited from engaging in any of the following activities. Violations will result in immediate account suspension, permanent ban, and forfeiture of any funds held in the account:

• Opening, operating, or assisting another person in opening multiple accounts (multi-accounting) in order to exploit bonuses or circumvent account restrictions.
• Using automated software, bots, AI assistants, or any third-party tool to gain an unfair advantage in games or to automate wagering activity.
• Engaging in money laundering, terrorist financing, or any activity that contravenes applicable financial crime laws.
• Placing wagers using funds derived from fraudulent, stolen, or otherwise unlawfully obtained financial instruments or accounts.
• Sharing login credentials, transferring funds between accounts, or engaging in any form of collusion with other players to manipulate game outcomes.

7. Intellectual Property

All content on the bb77 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design — is the exclusive property of bb77 or its licensed content partners. You may not reproduce, distribute, publish, modify, create derivative works from, or in any way exploit such content without the prior written consent of bb77. Unauthorised use of bb77 intellectual property constitutes an infringement and may expose you to civil and criminal liability.

8. Limitation of Liability

bb77 provides its platform on an 'as is' and 'as available' basis. To the maximum extent permitted by applicable law, bb77 expressly disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. bb77 does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components.

In no event shall bb77 be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the platform, even if bb77 has been advised of the possibility of such damages. bb77's total aggregate liability to any player in connection with these terms shall not exceed the amount deposited by that player in the twelve (12) months preceding the claim.

9. Privacy & Data Protection

bb77 is committed to protecting your personal data. The collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By accepting these terms, you also consent to the processing of your personal data as described in the Privacy Policy. We encourage you to read the Privacy Policy carefully before creating an account.

10. Responsible Gaming

bb77 is strongly committed to the principles of responsible gaming. We recognise that gambling can become a problem for some individuals, and we provide a range of tools designed to help players maintain healthy boundaries. Players may request deposit limits, session time limits, cooling-off periods, or full self-exclusion by contacting our support team at [email protected].

Access to bb77 is strictly limited to adults aged 21 and above. bb77 does not knowingly permit minors to register or place wagers. If we have grounds to suspect that an account holder may be under 21, the account will be immediately suspended pending age verification. Parents and guardians are encouraged to use parental control tools to prevent underage access to gambling services.

11. Amendments to These Terms

bb77 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Any changes take effect immediately upon publication on the bb77 website. It is your responsibility to review these terms periodically. Your continued use of the bb77 platform after any amendment constitutes your unconditional acceptance of the revised terms. Where a change is material, bb77 will make reasonable efforts to notify registered players via email or an in-platform notification.

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. In the event of any dispute between you and bb77 arising out of or in connection with these terms, both parties agree to first attempt resolution through good-faith negotiation. bb77 aims to resolve all player complaints within 7 business days of receipt. If a satisfactory resolution cannot be reached, the dispute may be escalated through the channels described in our support documentation. For Bangladesh-based players, relevant local consumer protection frameworks may also apply.

13. Contact & Support

If you have any questions about these Terms & Conditions, or if you require assistance with your account, please contact the bb77 support team. Our team is available around the clock to assist players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions of Bangladesh. Reach us at [email protected] (plain text — not a clickable link). We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).