bb77 Privacy Policy

1Introduction

bb77 is a leading online casino and sports betting platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We operate at https://bb77.today and are committed to maintaining the privacy and security of every user who interacts with our platform.

This Privacy Policy applies to all visitors and registered users of bb77, regardless of the device or location from which the platform is accessed. Please note that this service is intended exclusively for adults aged 21 years and above. By using bb77, you confirm that you meet this age requirement.

2Information We Collect

To deliver a safe, reliable, and personalised experience, bb77 collects several categories of information. We collect only what is necessary and relevant to the operation of our services. The categories include:

• Personal identification data: full name, date of birth, email address, phone number, and residential address provided during account registration.
• Financial data: deposit and withdrawal transaction records, payment method identifiers (e.g. bKash wallet number, Nagad account, Rocket account, bank card last four digits), and transaction histories.
• Technical data: IP address, browser type and version, device model, operating system, time zone, session duration, and page interaction data collected automatically via cookies and server logs.
• Usage data: betting and gaming activity, game preferences, bonus history, wagering patterns, and platform navigation behaviour.
• Verification documents: national identification card, passport, or other government-issued documents submitted for KYC verification purposes.
• Communications data: messages exchanged with our customer support team via email or live chat, including feedback and complaint records.

3How We Use Your Information

bb77 uses the information we collect for the following purposes only. We never repurpose your data outside these declared uses without first obtaining your explicit consent:

• Account creation and management: to register your account, verify your identity in accordance with responsible gaming and KYC requirements, and manage your profile settings.
• Transaction processing: to facilitate and record deposits, withdrawals, bonuses, and any other financial transactions conducted through the platform.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct that could compromise the integrity of the platform or the safety of our users.
• Service improvement and personalisation: to analyse usage patterns, improve platform features, tailor promotional offers relevant to your preferences, and resolve technical issues.

4Cookies and Tracking Technologies

bb77 uses cookies and similar tracking technologies to enhance your browsing experience, maintain session security, and gather anonymised analytics. Cookies are small text files stored on your device by your browser when you visit our website. They allow us to recognise returning users, remember preferences, and measure the effectiveness of our features.

You may control cookie behaviour through your browser settings. Disabling certain cookies may affect the functionality of some platform features. By continuing to use bb77 with cookies enabled, you consent to our use of cookies as described in this policy.

5Data Sharing and Disclosure

bb77 does not sell, trade, or rent your personally identifiable information to any external parties for commercial gain. We may share limited data with trusted partners and service providers solely to operate and improve the platform. In all such cases, we enforce strict data-sharing agreements that prohibit secondary use of your information. The limited categories of data sharing are:

• Payment processors: transaction data is shared with payment service providers such as bKash, Nagad, Rocket, and Upay solely to process your deposits and withdrawals.
• Technology and platform service providers: technical partners who assist with platform hosting, security monitoring, analytics, and customer support infrastructure — all under strict confidentiality agreements.
• Legal and regulatory authorities: when required by applicable law, court order, or government directive, we may disclose necessary information to authorised regulatory bodies or law enforcement agencies.

6Data Retention

bb77 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations. For active accounts, data is retained throughout the period of account activity. Following account closure, we retain data for a minimum period as required for legal compliance, fraud prevention, and audit purposes.

Once the retention period has expired and there is no legal obligation to retain the data further, we securely delete or anonymise your personal information so it can no longer be linked back to you.

7Your Rights and Choices

bb77 respects your rights regarding the personal data we hold about you. As a user of our platform, you are entitled to exercise the following rights at any time by contacting us at [email protected]:

• Right to access: you may request a full copy of the personal data bb77 holds about you, along with an explanation of how it is being used.
• Right to correction: if any personal data we hold is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to deletion: you may request the deletion of your personal data where it is no longer required for the purposes it was collected, subject to applicable legal obligations that may override this right.
• Right to withdraw consent: where data processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

8Data Security Measures

bb77 implements appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security infrastructure includes SSL/TLS encryption for all data transmissions, secured database access with role-based permissions, regular vulnerability assessments and penetration testing, and 24/7 system monitoring by our technical team.

While we take every reasonable precaution to safeguard your data, no method of electronic transmission or online storage is completely infallible. In the event of a data breach that may affect your rights or freedoms, we will notify you and relevant authorities as required by applicable law.

9Minor Protection

bb77 is strictly an adult platform. Our services are intended for and available only to individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided us with personal information, we will promptly delete such information from our records. The categories of information that may be collected about users include:

• Age verification is conducted during the account registration process and may be reinforced at any point through document checks.
• If a parent or guardian believes their child has submitted information to bb77, please contact us immediately at [email protected] for prompt removal.
• We reserve the right to restrict or permanently close any account where we have reasonable grounds to believe the account holder is below the minimum age requirement of 21 years.

10Changes to This Privacy Policy

bb77 reserves the right to update or modify thisPrivacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to remain informed about how we protect your information. Continued use of bb77 following the posting of changes constitutes your acceptance of the revised policy.

If we make material changes to this policy that significantly affect how we handle your personal data, we will make reasonable efforts to notify active account holders via the contact details on record.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to responding to all privacy-related inquiries within a reasonable time frame.

You may contact bb77 support at any time by emailing [email protected]. Our team operates around the clock and is available to assist players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, and all other regions in Bangladesh Standard Time (BST, UTC+6).

12Governing Law

This Privacy Policy shall be governed by and construed in accordance with applicable laws. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the relevant competent authorities. bb77 operates as a safe and reliable platform committed to fair play, SSL-secured transactions, and the responsible treatment of all user data in line with internationally recognised data protection principles.